Melanie Chesnut, APRN

The staff are very personable and professional. Melanie is a great provider. She has been caring for me for several years, and I wouldn't want to see anyone else. She understands my health issues and knows how to treat them, and she always follows up the day after or the next day via phone to check on me and see how I'm doing. Melanie is a great provider.

Not a single thing! My first visit there recommended by a referral from my doctor. I was amazed at how friendly everyone was

I love my (name redacted) She listened and very courteous. The only issue I have is that I would like to be informed of my test results from the ultrasound and the blood work as soon as possible. I don't know if that's her or the hospital, but she was amazing. Thank you.

Nothing, everything was great

Nothing everything was perfect loved it everyone was very nice

Everything was great

It was fine as it was.

Every thing was great

Nothing at all the staff is wonderful. Keep up the good work

There's nothing to improve on. She was very courteous and very careful in explaining things to me. So it was great. Thank you very much.

The treatment was real good.

A better way to call office without going through automated. But there fast to call back when I leave a message so all is good

Everyone very nice and helpful so I really can't think of anything

We loved our experience at ARH and we'll be happy to recommend it to any of our family and friends. We are honored to have such a nice facility in our hometown and we are pleased with the kind of care, patience, and kindness that they give their patients. Thank you so much.

Nothing they always treat me good

There needs to be more options for specialty services. I tried the pain and headache medicine in Hazard, the doctor and nurse practitioner neither one try to help you, and also filled out a PA wrong for something as simple as lidocaine patches. They do not treat you with respect and I would love to have other options.

There was not anything they could have done better

I can't think of a thing they could do and prove. They treat me with courtesy. They're very efficient, and I get the medication I need on time when I need them. I wouldn't change a thing. And they are all good nurse practitioners, and I think the world of the nurse, they're all the front desk girls, are just right very efficiently. And thank you very much for calling me.

The presentation of info. during the visit was rush, rush! Would have appreciated more time with the provider. Overall, it was a good , informative visit.

Didn't need any improve my visit

Nothing. We're very good at what they do. Very pleased.

Nothing.everything is great

Nothing at all every thing is great when you go in they are right on time to get you checked in

For the setting, location, and unusual experiences we have had with Covid, I think there is nothing at this time to be improved. I like Melanie. She is my kind of lady.

It was great no improvement needed.

I can not think of one thing that could have been improved upon.

The phlebotomist that took my blood was very rough and did not use a proper technique and only used one glove.

She done really well.

Nothing it was good

Our bills are, are not explained to us accurately. We had all kinds of trouble getting billed and we pay a co-pay and still we get billed, saying we owe it. The office there don't seem to, seem to know anything about it. They tell her don't worry about it, and yet, we get letters threatened to turn us into the credit union, I mean the credit bureau. And, it's disheartening I tell you. That's the only disadvantage I see about it. I'm disqualified, I'm dissatisfied with that. Thank you very much.

I had no problem, understood everything I needed. She's an awesome little lady.

All good

Great visit. Very professional staff

Nothing ever one was real nice from the time I got there till I left front desk and all

All in all it was a fine experience