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Justin Wayne Douglas

Justin Wayne Douglas, MD

Otolaryngology

Video Visits Available
Accepting New Patients
Need help scheduling? Call 606-237-1789

Highlights

Age Groups Seen

  • Infant (ages 0-2)
  • Child (ages 2-12)
  • Adolescent (ages 13-18)
  • Young Adults (ages 18-21)
  • Adults (ages 21-65)
  • Geriatrics (ages 65+)

Languages

  • English

Gender

Male

About Justin Wayne Douglas

As a proud member of the ARH Care Network, I work along side my fellow providers to ensure our patients receive compassionate care for various allergy, nasal, sinus and ear conditions.

Locations

    • 1256 North Eisenhower Drive, Suite 800, Beckley, WV 25801
    • Get Directions

Expertise

Education

  • Resident: West Virginia University Medical Center, Otolaryngology, 2013
  • Internship: West Virginia University Medical Center, Surgery, 2009
  • Medical School: West Virginia University School of Medicine, 2008

Insurance

Please contact the practice directly to confirm your health plan is accepted. The list below represents a combined list of insurance companies that may be accepted at your ARH location. Regional variations exist.
Search plans
  • Aetna
  • Anthem Blue Cross Blue Shield
  • CareSource Marketplace
  • Corvel
  • Humana
  • Humana Military
  • Medicaid
  • Medicare
  • Multiplan/PHCS
  • Passport/Molina
  • PEIA/UMR
  • Railroad Medicare
  • Sentara Healthcare (Optima Health)
  • The Health Plan
  • UMWA
  • UniCare
  • United Healthcare
  • Virginia Premier
  • Wellcare
  • Zelis (Stratose)

Ratings & Reviews

4.8 out of 5

311 ratings, 62 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Did this provider explain things in a way that was easy to understand?
Did this provider listen carefully to you?
Did this provider show respect for what you had to say?
Did this provider spend enough time with you?
How likely would you be to recommend this provider to your family and friends?
Search reviews
    5 out of 5 stars
    Reviewed on 5/30/2024

    Everything went well. Everyone was courteous and showed concern.

    5 out of 5 stars
    Reviewed on 5/13/2024

    Everyone was wonderful.

    5 out of 5 stars
    Reviewed on 5/6/2024

    Less wait time

    2 out of 5 stars
    Reviewed on 5/6/2024

    I arrived an hour and 15 min early because I wasn't sure where facility was and weather. The front desk clerk failed to check me in. She gave me the papers with medical info to complete and give to nurse. After an hour I went and asked if she checked me in and she rudely stated "No and you didnt see me when you got here" and I told her yes I did and she gave me the papers. She was very rude even though obviously it was her who was suppose to check me in. I was very upset about the way I was treated.

    5 out of 5 stars
    Reviewed on 5/2/2024

    Walk me to the car with an umbrella! It was raining when I left!

    5 out of 5 stars
    Reviewed on 4/30/2024

    Everything was great. Nothing should be changed.

    5 out of 5 stars
    Reviewed on 4/25/2024

    Nothing,all was good

    5 out of 5 stars
    Reviewed on 4/22/2024

    No changes. Had a great experience. Dr Douglas is very knowledgeable of my situation and I definitely trust him to take care of me. He also has a great staff

    5 out of 5 stars
    Reviewed on 4/18/2024

    Nothing it was an excellent visit

    5 out of 5 stars
    Reviewed on 4/16/2024

    Nothing, everything was very good.

    5 out of 5 stars
    Reviewed on 4/15/2024

    All good

    5 out of 5 stars
    Reviewed on 4/1/2024

    I would have liked to have gotten an appointment sooner when I was referred.

    5 out of 5 stars
    Reviewed on 4/1/2024

    It was good

    5 out of 5 stars
    Reviewed on 3/28/2024

    Provide me with what I needed

    5 out of 5 stars
    Reviewed on 3/26/2024

    Registration clerks could be somewhat more professional and pleasant

    5 out of 5 stars
    Reviewed on 3/19/2024

    Excellent in every way!

    5 out of 5 stars
    Reviewed on 3/14/2024

    Everything worked well for me.

    5 out of 5 stars
    Reviewed on 3/11/2024

    Did fine

    5 out of 5 stars
    Reviewed on 3/5/2024

    Improve the 45 minute wait until I was able to be seen,was even there 15 minutes before my appointment

    5 out of 5 stars
    Reviewed on 3/5/2024

    My visit with Dr. Douglas was very good! He was very nice, curtious and professional I've already recommended him to a friend and an appointment has been made! His office staff was very nice too! (name redacted)

    5 out of 5 stars
    Reviewed on 2/29/2024

    Above average on all counts . Thank you

    5 out of 5 stars
    Reviewed on 2/8/2024

    Timely appointment, knowledge of physician.

    5 out of 5 stars
    Reviewed on 2/8/2024

    I like going to Dr. Douglas. I think he's a great doctor. We just need to make it easier to get an appointment. Thank you.

    5 out of 5 stars
    Reviewed on 2/1/2024

    I felt very comfortable with my doctor and I'm a huge plus and he took his time with me! Thank you!

    5 out of 5 stars
    Reviewed on 1/25/2024

    Everything was great!

    5 out of 5 stars
    Reviewed on 1/23/2024

    Nothing everything was great !

    5 out of 5 stars
    Reviewed on 1/18/2024

    Nothing visit went good.

    3 out of 5 stars
    Reviewed on 1/18/2024

    Visit was confusing. Thought I was going for a biopsy of a bump on my tongue, but nurse thought I was there for a hearing test. Why did I answer all the medical history questions for a hearing test. Doctor looked at my tongue and said it didn't look bad, but would give me a hearing test if I wanted. I was relieved that he said the bump didn't look malignant.

    5 out of 5 stars
    Reviewed on 1/18/2024

    They all do a great job

    5 out of 5 stars
    Reviewed on 1/15/2024

    Time management, office staff and Dr were all professional and cognizant of my time.

    3 out of 5 stars
    Reviewed on 12/21/2023

    Don't push twice on a sore place that brought me off of the table.

    2 out of 5 stars
    Reviewed on 12/14/2023

    Actually listen to my medical problems I am having , instead of giving the standard answer . I don't think he actually listened to what I was trying to tell him .I feel like it was wasted time and money .

    4 out of 5 stars
    Reviewed on 12/11/2023

    Was ok

    5 out of 5 stars
    Reviewed on 11/9/2023

    It was a perfect visit!

    5 out of 5 stars
    Reviewed on 11/9/2023

    My appointment was scheduled for 9:30. I didn't get called back until after 10.

    4 out of 5 stars
    Reviewed on 10/23/2023

    Dr. Douglas did seem to listen and understanding explain things well, but he didn't exactly address my main complaint which is still ongoing.

    5 out of 5 stars
    Reviewed on 10/17/2023

    You did everything well. I was very very impressed.

    5 out of 5 stars
    Reviewed on 10/16/2023

    Nothing This was a very good appointment

    5 out of 5 stars
    Reviewed on 10/16/2023

    The staff was professional, caring and the offices were clean and waiting room was comfortable.

    5 out of 5 stars
    Reviewed on 10/12/2023

    Everything was great

    5 out of 5 stars
    Reviewed on 10/10/2023

    No it was fine

    5 out of 5 stars
    Reviewed on 10/10/2023

    How you can improve is that I had to wait 3 weeks for an appointment, and I needed to see the doctor right away. I think you should schedule people sooner, and that would be an improvement.

    5 out of 5 stars
    Reviewed on 10/9/2023

    Everything was done nicely. I'm pleased

    5 out of 5 stars
    Reviewed on 9/28/2023

    Nothing. All was good

    5 out of 5 stars
    Reviewed on 9/28/2023

    Nothing. I was treated wonderfully. Was able to get an appointment quickly , would recommend Dr. Douglas , his staff to anyone.

    5 out of 5 stars
    Reviewed on 9/26/2023

    Everything was great

    5 out of 5 stars
    Reviewed on 9/21/2023

    My problem was not solve. I wish he had more time discussing my problem I had no chance to explain.

    5 out of 5 stars
    Reviewed on 9/18/2023

    Didn't wake so long to visit. Which it was good..

    5 out of 5 stars
    Reviewed on 9/14/2023

    Not so many people with the same appointment time had to wait to long

    5 out of 5 stars
    Reviewed on 9/7/2023

    nothing. Everybody was courteous and very informative.

    5 out of 5 stars
    Reviewed on 9/7/2023

    I got in to see the Dr very quick I didint wait very long in the waiting room and I didint wait long for him to come in and see me he is a wonderful man and very polite he run test in my throat and showed me what was wrong with me and he explained my problem very well and I under stood every thing he explained to me and I need surgery and looking foreward getting surgery done he is a respectfully polite Dr I will recommend him to every one

    5 out of 5 stars
    Reviewed on 9/5/2023

    I don't know. I was happy with the whole experience.

    5 out of 5 stars
    Reviewed on 8/29/2023

    Nothing. It was a wonderful 1st visit experience.

    5 out of 5 stars
    Reviewed on 8/29/2023

    He was very nice. He explained everything in detail.

    5 out of 5 stars
    Reviewed on 8/28/2023

    Nothing. He's a wonderful Dr I will go back to him again. Tell family and friends about him First time seeing him I really liked him ?

    5 out of 5 stars
    Reviewed on 8/21/2023

    Not one thing I always have a great experience when I go there.

    4 out of 5 stars
    Reviewed on 8/21/2023

    Yes, I would have liked to had a sooner appointment. It seems like you have to wait too long to get appointments with him. I have questionable, thyroid cancer and the longer I had to wait the more anxious I got and I did ask for a sooner appointment, then they said none was available. I just would have liked to had an appointment sooner than the one I got.

    5 out of 5 stars
    Reviewed on 8/17/2023

    It's very strange to come into the lobby of the actual doctor's office and not have anyone acknowledge that you're there. I didn't like it. Even though everyone was nice in the office after you get thru, it just feels unfriendly, or unwelcoming. Not sure how to put it.

    5 out of 5 stars
    Reviewed on 8/15/2023

    Absolutely nothing, he was very understanding and explained very thing that was going on. The next step we would take, very respectful.

    3 out of 5 stars
    Reviewed on 7/25/2023

    I didn't feel listened to. Things I said seemed to get overlooked. I also don't believe that the note the doctor put in my chart after our appt accurately depicted the way the appt went/what was discussed. I left my appt feeling frustrated and somewhat hopeless. I do think the doctor had a friendly disposition overall, but that my concerns just weren't taken seriously.

    5 out of 5 stars
    Reviewed on 7/24/2023

    Nothing. Great visit, short wait, helpful staff.

    5 out of 5 stars
    Reviewed on 7/20/2023

    I love this office and staff. Wouldn't go anywhere else.